We select all our products very carefully and we are confident that you will be impressed by their quality and value.
Warranty On All Products
All our products come with full warranty. This can be anywhere from 6 months to full lifetime depending on the particular product. We choose which brands we stock very carefully. We only select products from well established, reputable companies, to ensure that new or replacement parts are readily available in the future. If you have any problem with your mobility product simply contact us and we will resolve the problem as quickly as possible. As your chosen dealer we will handle any warranty issues on your behalf
Outstanding After-Sales Service
Our products have an outstanding reputation for reliability and most mobility aids require very little maintenance. For example, electric scooters, under normal use, will require tyre pressure to be maintained, a check of the sealed batteries and an annual lubrication of moving parts. Our trained technicians are on-hand to keep your mobility product in good working order. We offer a responsive in-home servicing option with all prices kept to a minimum – Unlike many other companies we feel we have a duty of care when dealing with our customers. This is why we offer comprehensive advice, service and support on all products that we sell. Consider this carefully before you make this important decision.
What some of our happy customers have said
On behalf of my Dad I would like to thank you for the help you have given Les with the scooter.
Yesterday we were able to organise Dad’s wheels without any problem after Les’ call to you.
We had tried various places on advice from others before we called you as we didn’t want to annoy.
- Claire & Les
Great News: MobilityHelp have done it again, when others have said that Dean’s diagnosis wasn’t right, Dean proved them wrong and fixed my scooterlike new, with great service and a smile. He went out of his way to pick my scooter up and deliver it… The Best in Melbourne
- Terrence Duvall
I appreciate how quickly you organised my keys for the “scooter” As I really panicked when I thought I’d lost my original one.
Happy New Year and may you and yours be blessed with good health & much happiness….
I love the scooter and many thanks
- Stella Johnson
Excellent service, friendly obliging staff who go out of the way to assist. They sell the best products and back them fully with follow up service.